How We Protect Your Privacy
SSL Encryption
All your data is protected with 256-bit SSL encryption. No one can intercept or read your data in transit.
Never Sold to Third Parties
Bo99 never sells your personal information to any third party or shares it for commercial purposes.
Secure Data Storage
Your information is stored on internationally certified secure servers and backed up on a regular basis.
Limited Access Policy
Only authorized personnel can access data on a need-to-know basis — access is not equal across all staff.
Transparent Policy
We are transparent about what information is collected and why. No hidden terms or vague language.
Your Control
You may view, correct, or request deletion of your information at any time.
1 Introduction
Bo99 (bo99.pro) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what information we collect when you use the bo99 platform, how it is used, and what rights you have.
By creating an account on bo99 or using this site, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, our support team is always ready to help.
2 Information We Collect
Certain information is collected to deliver services on the bo99 platform. Below is a detailed breakdown of the types of data we collect:
Name, date of birth, national ID number, passport number.
Email address, mobile number, residential address.
Payment methods, deposit/withdrawal history, transaction records.
IP address, browser type, device model, operating system.
Gaming history, bet amounts, and win/loss records.
Records of customer support interactions, complaints, and feedback.
Bo99 only collects information that is necessary. We do not seek excessive or irrelevant data. Any information you provide during registration must be accurate and kept up to date.
3 Purpose of Data Use
Bo99 uses the information it collects for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To manage gaming services, process transactions, and handle customer support.
- Identity Verification (KYC): To prevent fraud and meet our legal obligations.
- Security Assurance: To protect against unauthorized access, fraud, and cyberattacks.
- Promotional Communications: To send you offers and bonus information with your consent.
- Service Improvement: To analyze user experience and improve the platform.
- Legal Compliance: To meet regulatory requirements and comply with anti-money laundering laws.
- Responsible Gaming: To identify signs of problem gambling and provide timely support.
4 Cookies Policy
The bo99 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve site functionality.
- Essential Cookies: Essential for site login, session management, and security.
- Functional Cookies: To remember your preferences, language settings, and layout choices.
- Analytics Cookies: To understand how the site is used — these do not reveal any personal identity.
- Marketing Cookies: To show you relevant offers, only with your consent.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
5 Data Sharing Policy
Bo99 does not generally share your information with third parties. However, limited data may be shared in the following circumstances:
- Payment Processors: Financial information is shared with payment partners such as bKash, Nagad, and Rocket as needed to complete transactions.
- Game Providers: Limited data may be shared with licensed game providers for the purpose of running specific games.
- Law Enforcement: bo99 may be required to share information with government agencies pursuant to a court order or other legal obligation.
- Anti-Money Laundering (AML): Under anti-money laundering laws, details of certain transactions may be required to be reported to the relevant authorities.
6 Data Protection Measures
Bo99 protects your personal information using industry-leading security technology. Our security framework includes:
- 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels.
- Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
- Firewall Protection: Advanced firewall systems to prevent unauthorized access.
- Regular Security Audits: Regular security reviews conducted by independent third-party experts.
- Limited Access Policy: Only designated personnel have access to specific data.
- Data Backup: Regular encrypted backups are taken to prevent data loss.
That said, no organization can guarantee absolute security on the internet. You should also take precautions — use a strong password and never share it with anyone.
7 Your Rights
You have several important rights under the bo99 Privacy Policy. We respect these rights and make them straightforward to exercise:
Right to Access
You may request to view all information we hold about you.
Right to Rectification
You may correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may restrict the processing of your data in certain circumstances.
Data Portability
You may request a copy of your data or have it transferred elsewhere.
Right to Withdraw Consent
You may opt out of marketing communications at any time.
To exercise any of these rights, contact our support team. We will typically respond to your request within 30 business days. In some cases, legal obligations may prevent us from deleting certain information.
8 Children's Privacy
The bo99 platform is strictly for adults (18+). We never knowingly collect information from anyone under the age of 18.
- Age verification is in place at the time of registration.
- If we become aware that information has been collected from a minor, it will be deleted immediately.
- If you suspect your child has created an account without your knowledge, please contact us immediately.
9 Third-Party Links & Services
The bo99 platform integrates certain third-party game providers and payment services. These third parties maintain their own privacy policies, which are outside bo99's control.
- We recommend reading the privacy policy of any third-party service before using it.
- Bo99 is not responsible for the privacy practices of third parties.
- We work only with trusted, licensed partners.
- Payment gateway data is also governed by the respective payment service provider's policy.
Bo99 regularly audits its partners' security standards. Any partner that fails to meet our requirements will have their relationship terminated.
10 Policy Changes & Updates
Bo99 may update this privacy policy at any time due to business changes, legal requirements, or technical developments. For significant changes, we will:
- We will publish a clear notice on the website.
- Registered users will be notified by email.
- The date of changes will be updated at the top of this page.
- For significant changes, we may request your consent again.
Continued use of the site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page regularly.
11 Contact & Complaints
For any questions or concerns about this Privacy Policy, or any request relating to your personal data, please reach out to our dedicated Privacy Team.
- We typically respond within 7 business days.
- Complex cases may take up to 30 business days to resolve.
- All complaints will be taken seriously and investigated thoroughly.
- All communications are kept strictly confidential.
Please write to us with your name, account ID, and details of your request.